Privacy Policy

Vitruvian Arts Ltd. ("we," "our," or "us") values your privacy and is committed to protecting your personal data. This privacy policy outlines how we collect, use, and protect your information when you interact with our website in compliance with the laws of England and Wales, including the General Data Protection Regulation (GDPR).

Information We Collect

We collect information from you when you register on our site, place an order, or fill out a form. Data that is not required will be specified as voluntary or optional.When ordering or registering on our site, as appropriate, you may be asked to enter your name or e-mail address. You may also visit our site anonymously. We use cookies to enhance your experience, gather general visitor information, and track visits to our website.

How We Use Your Information

Any information we collect from you may be used in one of the following ways:

- To personalize your experience: Your information helps us respond better to your individual needs.

- To improve our website: We continually strive to enhance our website offerings based on the information and feedback we receive from you.

- For marketing purposes: We may use your information to send you marketing communications about our services, products, and upcoming events that we believe may be of interest to you. You can unsubscribe from these communications at any time by following the unsubscribe link provided in the email or contacting us directly.

Lawful Basis for Processing

We process your personal data under the following lawful bases:

- Consent: For marketing communications and any other processing activities where we explicitly ask for your consent.

- Contract: To perform our obligations under any contracts with you.

- Legal Obligation: To comply with legal obligations.

- Legitimate Interests: For activities that are in our legitimate interests, provided these interests are not overridden by your rights.

Your Rights Under GDPR

You have the following rights regarding your personal data:

- Access: You can request access to the personal data we hold about you.

- Rectification: You can request correction of inaccurate or incomplete personal data.

- Erasure: You can request the deletion of your personal data where there is no compelling reason for its continued processing.

- Restriction of Processing: You can request the restriction of processing your personal data in certain circumstances.

- Data Portability: You can request a copy of your personal data in a commonly used, machine-readable format to transfer to another data controller.

- Objection: You can object to the processing of your personal data for direct marketing purposes.

Withdrawal of Consent:Where processing is based on consent, you can withdraw your consent at any time.

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information when you submit a request. These security measures include password-protected directories and databases to safeguard your information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider's database, only accessible by those authorized with special access rights to such systems, and required to keep the information confidential. After a transaction, your private information (credit cards, financials, etc.) will not be stored on our servers.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Do We Use Cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enable the site's or service provider's systems to recognize your browser and capture and remember certain information.

Do We Disclose Any Information to Outside Parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

International Data Transfers

We ensure that any international transfers of personal data comply with GDPR requirements. This includes using standard contractual clauses approved by the European Commission or ensuring that the transfer is to a country deemed to provide adequate protection for personal data.

Data Breach Notification

In the event of a data breach, we will notify the relevant supervisory authority within 72 hours and inform affected individuals if the breach is likely to result in a high risk to their rights and freedoms.

Third Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Subject Access Requests

Under GDPR, you have the right to access the personal data we hold about you. To make a subject access request, please use the contact information below. You can download our Subject Access Request Form from our website or request it via email.

Contact Information:
Jessica Franses

Vitruvian Arts Ltd.

Email: [email protected]

Please provide the following information in your request:

- Your full name

- Contact information

- Details of the specific information you are requesting

- Proof of identity (e.g., a copy of your passport or driving license)

Sample Subject Access Request Form

Subject Access Request Form

Full Name: ___________________________

Contact Information:

Email: ___________________________

Phone: ___________________________

Details of Request:

- Please specify the personal data you are requesting access to: ____________________________________________________________________

Proof of Identity:

- Type of ID: ___________________________

- ID Number: ___________________________

Signature: ___________________________

Date: ___________________________

Compliance with Relevant Laws

- GDPR Compliance: We adhere to the General Data Protection Regulation (GDPR) to ensure the protection of your personal data and privacy.

- California Online Privacy Protection Act Compliance: We value your privacy and have taken the necessary precautions to be in compliance with this act.

- Children’s Online Privacy Protection Act Compliance: We do not collect any information from anyone under 13 years of age. Our website, products, and services are directed to people who are at least 13 years old or older.

- CAN-SPAM Act Compliance: We comply with the CAN-SPAM Act of 2003 by never sending out misleading information.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website, see here.

Your Consent

By using our site, you consent to our privacy policy.

Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. Changes to the policy will apply only to information collected after the date of the change. This policy was last modified on 8th August 2024.

Contacting Us

If you have any questions regarding this privacy policy or wish to exercise your rights, you may contact us using the information below:

Jessica Franses